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Is Magic Shuttle the same as Magical Shuttle?

Yes. “Magic Shuttle” is a common search term used by travellers looking for Magical Shuttle transfers to Disneyland® Paris.
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Are the vehicles wheelchair accessible?

Our shuttles are not equipped to accommodate wheelchairs users.However, we can offer you a suitable transport solution in a specialised...
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How can I contact Magical Shuttle?

For any enquiries, please use the contact form on our website. We will respond as soon as possible.
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Is it mandatory to print the ticket, or can I present it in digital format?

If you are unable to print your ticket, you can simply present it in digital format to the driver on...
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Do Magical Shuttle buses operate every day?

Yes, Magical Shuttle buses run every day of the year, without interruption. Please check our timetables before booking.
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Can I buy tickets at the airport?

If you are unable to purchase your ticket on our website (recommended), you can buy it at the airport: at...
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Is my hotel served by Magical Shuttle?

Magical Shuttle provides direct service to all Disneyland® Paris hotels. Some Partner Hotels are served directly from Charles de Gaulle...
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How do I change or cancel my ticket?

To change or cancel your booking, please send your request via our contact form at least 48 hours before your...
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I haven’t received my e-ticket. What should I do?

When you made your online purchase, you were given a link to print your ticket. If you skipped this step,...
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